FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q: Are you a manufacturer or trading company?

A: We are a leading manufacturer of QUALITY industrial plugs and sockets with more than 20 years experience.

Q. Do you have any MOQ for trial order?

A: No MOQ requirement.

Q: What's your terms of payment?

A: 30% T/T, Credit Card or E-checking in advance, balance against copy of BOL.

Q: Can you customize my products or put my logo on your products?

A: Yes, we offer OEM and ODM services. Please inform us formally before production.

Q: What's the lead time?

A: Usually, sample orders takes 2-3 business days. For mass production, it largely depends on order quantity. Please let us know your requirement, we will do our best to deliver the goods in time.

Q: What about the shipping methods?

A: For small or urgent orders, door-to door courier delivery like DHL, UPS, FedEx or TNT is recommended; for large orders, sea or air transportation is recommended.